Carrier Compliance

SMS Terms & Conditions

Last Updated: October 1, 2026

These SMS Terms and Conditions govern text messaging communications sent by Xtend Systems Inc via our Dialpad business messaging services. By opting in to receive SMS messages from us, you agree to these terms.

Program Description & Purpose

Xtend Systems Inc provides transactional and operational text notifications to clients, enterprise platform users, and prospective customers who have explicitly requested information. Text messages sent through Dialpad may include:

  • Product demo scheduling, reminders, and follow-ups
  • System account activation and critical workflow alerts
  • Direct replies to customer service or technical support inquiries
  • Enterprise platform deployment and status updates

Opt-In Consent

You opt in to receive text messages from Xtend Systems Inc by submitting your phone number through our website forms (such as "Book Demo" or "Contact Us"), requesting information via email/phone, or providing explicit verbal/written consent during account onboarding.

Important Note: Providing your mobile number is strictly voluntary. Your consent to receive text messages is not a condition for purchasing any products or services from Xtend Systems Inc.

Message Frequency

Message frequency varies based on your interactions with us, system alert preferences, and requested support. Typical usage includes 2 to 6 messages per demo request or ongoing support ticket. We do not engage in spam or high-volume automated marketing blasts.

Opt-Out & Customer Support Keywords

You remain in full control of your text preferences at all times:

  • How to Opt-Out (STOP): You can reply STOP, UNSUBSCRIBE, END, CANCEL, or QUIT to any text message received from Xtend Systems Inc. Upon sending STOP, you will receive a single confirmation message, and no further SMS messages will be sent to your mobile number unless re-initiated by you.
  • How to Get Help (HELP): Reply HELP or INFO to any message for assistance details, or reach out directly to our team via phone or email.

Carrier Rates and Disclaimers

Standard message and data rates may apply from your wireless carrier depending on your mobile plan. Xtend Systems Inc does not charge a separate fee for sending SMS messages.

Wireless carriers (such as AT&T, T-Mobile, Verizon, Sprint, and others) are not liable for delayed, misdirected, or undelivered messages. Message delivery is subject to effective transmission from your mobile network operator.

Privacy & Confidentiality Guarantee

Your privacy is extremely important to us. Mobile information and SMS opt-in consent data will NEVER be shared, sold, rented, leased, or disclosed to third parties, affiliates, or lead generators for marketing or promotional purposes under any circumstances.

All text messaging originator opt-in data and consent details are kept strictly confidential and are stored in compliance with our primary Privacy Policy.

Contact & Support Information

If you have any questions regarding our SMS terms, Dialpad messaging compliance, or need help with your account, please contact us at:

Xtend Systems Inc
19 Washington Square N, New York, NY 10011, USA
Phone: +1 (716)-363-9245
Email: info@xtendsystemsinc.com
Website: xtendsystemsinc.com